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Introduction to NRI Wing
        Persons of Indian origin residing abroad and NRIs face the constraint of inability to be physically present at all times in India and have short time at their disposal during visit to India on account of which they are not able to follow up their personal cases relating to their property issues and other matters in India, mostly because of procedural delays in inquiries conducted by police and court cases. Therefore, inquiries pertaining to the NRI complaints are necessarily required to be time bound. Also, in order to ensure fairness and transparency in cases where there are allegations that inquiry through the local police is likely to be biased, these matters are now being examined in the NRI Wing.
        Government of Punjab established the new office of NRI Wing at Phase-7, Mohali on 22nd August, 2013 and this Wing is presently headed by Addl. DGP rank officer who has been designated as Addl.DGP/NRI Wing, Punjab. He is assisted by team of AIGs, DSPs, SHOs of NRI Police Stations and about 268 Police personnel of various ranks have been attached from different units of Punjab Police
        15 NRI Police Stations duly notified and having independent jurisdiction for entire State of Punjab are functioning under the supervision of ADGP/NRI Wing.
        A control room is also functioning in NRI Wing at its office at SAS Nagar, Mohali round the clock for attending to complaints of NRI's


Organisation Chart
 

 

Police Station Supervision of AIG NRI
PS NRI Amritsar AIG NRI Amritsar
PS NRI Gurdaspur -do-
PS NRI Jalandhar-CIty AIG NRI Jalandhar
PS NRI Jalandhar-Rural -do-
PS NRI Kapurtala -do-
PS NRI Hoshiarpur -do-
PS NRI SBS Nagar -do-
PS NRI Ludhiana City AIG NRI Ludhiana
PS NRI Jagraon -do-
PS NRI Moga -do-
PS NRI Ferozepur -do-
PS NRI Patiala AIG NRI Patiala
PS NRI Sangrur -do-
PS NRI Bathinda -do-
PS NRI Mohali AIG NRI SAS Nagar
 
Complaints can be lodged at :

     NRI Wing website : www.nripunjabpolice.com
     NRI Wing e-mail id : nri.pbpolice@gmail.com
     Fax no. : 0172-2260042
     181 helpline : 0172-2298543
     E-mail id :
help@181pph.com
     Whatsapp No. : 7696181181
     Saanjh Kendras Website :
www.ppsaanjh.com

   
Saanjh Kendras of Punjab Police also handle complaints of NRI Wing as per Standing order dated 18-12-2017 issued by DGP, Punjab : Hence, complaints of NRI's are also handled by 27 District Saanjh Kendras and 114 Sub division level Saanjh Kendras.
 
Functions of NRI Affairs Wing:
- To deal with issues of NRI
- Enquiry of complaints
- Registration & investigation of cases relating to matrimonial & other property & financial disputes.
- Handling other issues of safety & security of NRI’s One single contact point for NRI's for issues relating to Police.
- To facilitate redressal of grievances of NRI
- To act as nodal officer for 'MADAD' Portal of Ministry of External Affairs, Government of India for forwarding issue of any help as sought by individual from Ministry of External Affairs, Government of India and its Missions abroad.

ISSUES RELATING TO  NON-RESIDENT INDIANS OF THE STATE OF PUNJAB
(Offences dealt by NRI Wing of Punjab Police)

1. Matrimonial disputes
Matrimonial offences can be divided in three categories:
A. Offences relating to marriage which are non- congnizable.
B. Offences of cruelty by husband or relatives of husband.
C. Fraudulent marriages.

2. Criminal offences relating to property & finances
As mentioned above, broadly the criminal offences which are mostly committed against the NRIs are as given below :
- Relating to property
- Forgery of documents
- Cheating
- Heinous crime cases such as murder/attempt to murder, rapes etc. are handled by districts/Police Commissionerates.

3. Issues of NRI’s
Issues of General/Special Power of attorneys:
- Misuse of Power of attorney by person holding Power of Attorney.
- Power of Attorney cancelled by NRI but not notified to revenue & other authorities in India and thus misuse of the same.
- Signing of papers without reading the contents of the same.
- Signing of blank papers for some other purpose but misused by accused persons for transfer of money, titles etc.
- Issue of Inheritance of property.
- Issue of Joint possession of property.
- Partition of land (Joint ownership, Saanjha Khata)
- Intkal & other issues.
- Issue of registered sale deeds
- Transfer of money
- Money not paid back
- Money used for purpose other than for which it was sent.
- Lack of documentary proof regarding sending of money to near & dear ones.
- Rental property issues.
 
Complaint Handling Mechanism in the NRI Wing
- A 24 X 7 Control Room is functioning in the building of NRI Wing at phase-7, Mohali.
- All calls coming from the NRIs are handled by this control room.
- The NRI Wing has a website having domain name as www.nripunjabpolice.com and e-mail is nri.pbpolice@gmail.com where all complaints/ petitions from NRIs/Overseas Indian citizens are being received and further processed.
- On receipt of the complaint, immediately an Unique Identity Number (UID) number is generated to each complaint and intimated to complainant.
- These complaints are further forwarded to officers and in charges of field units of NRI wing for conducting enquiries expeditiously.
- Criminal cases regarding complaints of NRIs are registered after completion of enquiries.
- NRI’s also visit directly to field offices of NRI wing & Saanjh Kendras for submitting their complaints/petitions.
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